Empower Your People

"Most people are happiest when they get a chance to do something that others [your customers] truly value – when they can act according to their best instincts...  For an employee, [your] support is likely to mean a chance to make a real difference in the life of a customer.  How fitting that the employee's company gains from this as well."

Empower your people.  When you give them the opportunity to shine, they will. 

And that’s good for you too.